Returns & Exchanges

At Mixed Up Records, we want you to be completely satisfied with your purchase. If your item is damaged or doesn't meet your expectations, you can return it within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring that vinyl records and sensitive equipment are properly padded to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.